Terms and Conditions

This page serves as both a set of Terms and Conditions and a Privacy Policy which governs the manner in which HapBack LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the www.hapback.com website ("Site") as well as the ricks, procedures, and policies involved with using HapBack. The contents of this pace apply to the Site and all products and services offered by HapBack LLC.


A User....

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Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Uses of personal identification information

HapBack LLC collects and uses Users personal information for the following purposes:

  • To process transactions
  • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
  • To send Users information about topics we think will be of interest to them.
  • To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We do NOT store any credit card information. All credit card information is encrypted and only transmitted to the web server of our payments provider Stripe (www.stripe.com).

Changes to this privacy policy

HapBack LLC has the discretion to update this privacy policy at any time. When we issue an update, we will revise the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

The sponsorship process for Event Organizers/Event Planners

Users who sign up as an event organizer/planner on our site are responsible for their own event listings. HapBack reservies the right to remove any listings they deem unfit for the site for any reason. USERS OF THE SITE WHO CREATE EVENT AND HAP LISTINGS ARE RESPONSIBLE FOR ENSURING THAT ALL DETAILS OF THEIR LISTING ACCURATELY REFLECT THE EVENT AND ITS ASSOCIATED SPONSORSHIP OPPORTUNITIES. We understand that circumstances can arise which cause an Event or a Hap to not turn out exactly as expected, and we will fully investigate any issue of misrepresentation. HapBack reserves the right to make final decision about whether an event or a sponsorship has been misrepresented. In that case, the creator of the event listing is responsible for refunding the full amount of the sponsorship listing. If circumstances of the event or sponsorship change before or at the time of the event, we ask that event organizers make their best effort to comunicate those changes to us so that we can evaluate whether or not we need to contact the sponsor and/or obtain a refund.

The sponsorship process for Sponsors

Users who sign up as a Sponsor must purchase sponsorships at their own risk. If a sponsorship is grossly misrepresented, HapBack will take measures to obtain a refund, however we do not guarentee one. HapBack reserves the right to determine which events and sponsorships have been "grossly misrepresented". In order to better protect Sponsors on our site, we have included fields in the event form that indicate whether an event's attendance could vary. If this is the case, we ask Sponsors to use caution when sponsoring these events.


HapBack will take a 10% commission from all sponsorships. This amount will be deducted from the final amount passed on to the event organizer. This amount will not be added on top of the list price for events. It is the event organizer's duty to price their events with this 10% fee in mind. HapBack reserves the right to take a fee of up to 15% for "in kind" sponsorships that we have to order or coordinate in any way. Please note that some items (for in kind sponsorships) will have prices that are incompatable with this system because the items purchased are not priced perfectly for the system. It is the event organizer's responsibility to indicate which items should have thier quantities changed in order to optimize their funds given our pricing model. If we do not receive this information from the event organizer or there is still variation in the price levels, HapBack reserves the right to keep the monetary difference between the cost to purchase the in kind items plus our sponsorship fee and the list price of the sponsorship.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@hapback.com

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